Keyphrases
Customer-to-customer Interaction
100%
Frontline Employees
100%
Employee Well-being
50%
Supermarket Industry
50%
Human Resource Development
50%
Retail Industry
50%
Negative Customers
50%
Retail
50%
Customer-to-customer
50%
System Evaluation
50%
Essex
50%
Consumer Behaviour
50%
COVID-19
50%
Engagement Rate
25%
YouTube
25%
Social Media Channels
25%
Development Professionals
25%
Interaction Management
18%
Customer Perspective
12%
Employee Perspective
12%
Development Interventions
12%
Specific Interactions
12%
Retail Employees
12%
Employee Interaction
12%
Supermarkets
12%
Employee Management
12%
Negative Interaction
12%
Management Techniques
12%
Organizational Strategy
6%
Marketing Literature
6%
Critical Incident Technique
6%
Service Experience
6%
Fellow Customers
6%
Empowering Employees
6%
Service Managers
6%
Training System
6%
Social Sciences
Consumer Behavior
50%
Wellbeing
50%
Human Resources Development
50%
COVID-19
50%
Conceptual Framework
50%
Critical Incident Technique
25%
Training Education
25%
Employee Management
12%
Computer Science
Customer Interaction
50%
System Evaluation
50%
Facebook
16%
Instagram
16%
YouTube
16%
Customer Perspective
6%
Service Manager
6%
Fellow Customer
6%
Training System
6%
Organizational Strategy
6%