Research output per year
Research output per year
Search results
-
2021
Developing Front-Line Employees to Manage Negative Customer to Customer Interactions in the Retail Industry: Lessons for Human Resource Development in responding to COVID-19,
Kay, A. & Ross, C., 1 Oct 2021, In: The International Journal of HRD: Practice Policy and Research. 5, 2, p. 19 30 p.Research output: Contribution to journal › Journal Article › peer-review
Open AccessFile46 Downloads (Pure)